As an insurance professional, you're often the first contact for a policyholder who has experienced a disaster. You are in a unique position to put your policyholder at ease and to help minimize damage.
ServiceMaster Restore is Canada's leading restoration company, offering restoration services to home and business owners across the nation.
At ServiceMaster Restore, we believe that transparency, communication and education of the restoration process is critical to improving a stressful situation.
Our continuing education workshops, also known as CE workshops, can help. Our CE for insurance professionals can help you and your staff better understand the guiding principles and best practices. Understanding how disasters impact and the process of restoring belongings and buildings will improve your customer service abilities.
LEARN THE ROPES WITH CONTINUING EDUCATION
ServiceMaster Restore is a Continuing Education (CE) provider. We created a program that shows how quick reactions and accurate decisions can benefit various important sectors financially:WATER MITIGATION AND WATER DAMAGE RESTORATION
This course demonstrates how water can damage carpet, wood floors and other building materials. The course also addresses the many aspects with regard to water damage and water damage restoration.
For instance, the amount of time before the occurrence of damage for different building materials and surfaces. The program includes essential strategies that can lessen or reduce the damage. The course will also illustrate water removal.
REDUCING SEVERITIES THROUGH RESTORATIVE STRUCTURAL DRYING
This course explains the principles of drying and dehumidification, covering topics such as mould growth, the use of antimicrobials and odour control and removal.
WATER MITIGATION FOR MODULAR HOMES
This course focuses on the restoration of mobile and modular homes after a water loss. It covers the differences between the two types of manufactured homes. We conduct a thorough examination of the distinctive construction characteristics. Characteristics that could influence decisions taken during water mitigation.
SMOKE AND ODOUR DAMAGE AND ODOUR REMOVAL MITIGATION
The course shows how acidic gases move in homes, the damage they cause, and what to do to stop it. We will review smoke damage, and proper smoke mitigation steps, which can reduce the loss.
MITIGATING PERSONAL PROPERTY PACKOUT CLAIMS
This course illustrates how technology is empowering restoration professionals to oversee and monitor packout inventory, movement, and restoration more effectively than ever before. How the technology and methods give the homeowner or business manager a sense of security about the process. We will cover the new tools and technology of evaluating, restoring and tracking inventory, from start to finish.
This course teaches about mould and its harmful effects on buildings and people. Participants learn about mould growth, how it spreads, and ways to safely eliminate it. The training also covers procedures such as containment, negative air, and the proper use of personal protective equipment.
ETHICS - IF YOU DON'T LIVE IT YOU DON'T BELIEVE IT
The insurance company training program aims to provide a practical look at ethical decision-making. Instead of relying on "gut feel," the process contained in this program takes the decision-maker through several filters. These filters help the decision-maker to ensure consideration for all parties affected by the decisions made.
REDUCING SEVERITIES THROUGH AN UNDERSTANDING OF FURNITURE DAMAGE & RESTORATION
This three-hour seminar examines the various causes and types of damage that can occur to furniture. Participants will learn about restorable and unsalvageable damage. This is particularly useful when considering fine furniture and wood surfaces in a property loss situation.
SUBROGATION REPORTING ON MITIGATION CLAIMS
This course is to help agents and adjusters control claims costs through subrogation investigation and reporting. Participants will learn of the importance and the value of mitigation first responders in achieving this objective.
Understanding disaster mitigation and recovery can assist you in providing advice to your client. This advice can help them prevent and minimize damage, ultimately leading to claim cost reduction. We urge you to register for any of our courses today! Contact us to learn more today at firstname.lastname@example.org