FAQs
More FAQs- How soon can we return to our workspace after a disinfection service has been completed?
- What does pre-loss condition mean?
- Will any items in my home be salvageable after the cleanup process, and how do you determine what can be saved?
We understand that time is of the essence when it comes to running a business, which is why we strive to complete our disinfection services as quickly and effectively as possible. The timeline for returning to your workspace after our service will depend on the severity of the contamination and the size of the affected area. Our highly trained technicians use specialized products and equipment to safely remove and all pathogens and contaminants. This ensures that your workspace is thoroughly disinfected and safe for you and your employees to return to. We also isolate the affected area during the disinfection process to prevent any potential spread of contamination. Rest assured that we work quickly and diligently so that you can resume business operations in a clean and safe environment. Your safety, satisfaction and peace of mind are our top priorities at ServiceMaster Restore.
There may be some damage to your commercial property and facility that existed prior to the loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your commercial property to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”
Our top priority is to properly and safely remove biological waste from your home while minimizing any damage. Our highly trained technicians are equipped with industry expertise, specialized products, and equipment to effectively clean and disinfect the affected area. We understand that some items may hold sentimental or monetary value, so we take extra care in evaluating each item to determine if it can be salvaged or not. We follow strict guidelines and protocols to ensure that only items that are safe for use will be deemed salvageable. Our team will communicate with you throughout the process and provide recommendations based on our findings. Rest assured that we will do everything possible to save as many items as we can during the cleanup process.