FAQs
More FAQs- Do you use specialized products or equipment for disinfection, and are they safe for humans?
- What are some safety concerns after smoke and fire damage in my home?
- Who is responsible for paying for the service?
At ServiceMaster Restore, we understand that proper disinfection of pathogens requires not only industry expertise, but also specialized products and equipment. That's why our highly trained technicians use only the latest and most effective tools and products to clean and sanitize your space. These products are specifically designed for biohazard cleanup and are safe for both our technicians and anyone who may come into contact with the affected area. Additionally, all our technicians undergo extensive training on how to properly handle these products to ensure the safety of everyone involved. So, you can trust that our biohazard cleanup services will leave your commercial business not only clean, but also safe for all occupants.
Occupant and worker safety is ServiceMaster Restore’s top priority. During the initial inspection, safety hazards are identified and addressed, including debris removal, air quality, electrical issues, slip and trip hazards, etc. Burnt electrical appliances are separated out for disposal, and questionable electrical appliances are unplugged and tagged for evaluation of safe operation. Electrical power may have to be turned off until evaluation by a licensed electrician is completed.
As the commercial property owner, you are responsible for payment and will need to sign a form authorizing payment for the restoration services. If this is an insurance claim, ServiceMaster Restore generally collects only the deductible (co-payment) amount from you and bills the balance to your insurance provider as a service to you. If you have a large loss, your mortgage company may be included as a payee on the payment from your insurance company, and you may need to obtain a signature from them as well. If your claim is not covered by insurance or you decide not to file a claim, you will be expected to pay in full. A payment schedule may be agreed upon prior to the start of any non-insured work.